Citi Card Login

Video demonstration and instructions on how to use the Citi Card Login:

STEP BY STEP LOGIN INSTRUCTIONS:

1. Click your pointer to your browser and enter https://www.verizon.net/ssowebapp/VOLPortalLogin . You should now be entering the Citi Card login site.

2. Enter your user ID in the "USER ID" section.

3. Enter your password in the "Password" section.

4. Click on the section "Take me to:" and choose among the choices regarding where you want to go to the site and what you want to manage within your account. 

4. Click on the "Sign on" link enclosed in a green box or simply press the "Enter" key of your keyboard.

5. You should now be getting into your Citi Card account after the system recognizes your Citi Card user ID and password as correct.

 

 

RESET LOGIN INSTRUCTIONS: 

1. Recheck your user ID and password and make sure you entered the correct characters. (NOTE: The Password section is case-sensitive so be sure to provide the right cases of each character you enter.)

2. The site does inform you if they do not recognize the User ID or the password you entered. In that case, click on the "Forgot user ID or password?" link.

3. You will then be directed to another page where you can reset your password. Or you can just enter the site's URL to your browser: https://online.citibank.com/US/JSO/uidn/RequestUserIDReminder.do?locale=en_US  

4. You need to enter your ATM/Debit or Credit Card Number as you are banking and credit card customer.

5. Click on the link "Continue" highlighted in a blue box.

6. You will then be sent an authentication letter from Citi Card with instructions for you to follow on how to reset your password.

7. You are now required to use this new password upon your next Citi Card Login attempt.

 

CONTACT DETAILS: 

Do you still have problems with your Citi Card Login? Do you have questions or concerns you want to be addressed? Contact Citi Card through the following:

1. Enter in your browser, the URL: https://online.citibank.com/US/JRS/portal/contactus.do?ID=ContactUsBanking to go to the Citi Card Contact page. (NOTE: Phone numbers are also listed in the page for you to contact.)

2. Enter in your browser, the URL: https://www.citibank.com/domain/contact/visitor_email/form.htm to send an email. (NOTE: You may also find this link on the contact page.)

3. Get connected with them through their socail media channels:

Facebook: https://www.facebook.com/citibank 

Twitter: https://twitter.com/Citibank/ 

YouTube: https://www.youtube.com/citi 

 

We do the best we can to provide you with the latest information and updates of the Citi Card Login process. We strongly suggest that you bookmark this page for an easier access if you need further assistance with logging into your Citi Card account in the future. By doing so, you will also be informed of the system changes and issues regarding the Citi Card Login process.